I was at home last week Monday tutoring a guy how to produce Structural designs for Architectural drawings. My friend came in and told me he received a call from First Bank Customer care. The person that called told him everything about his account including his account balance. The person told him the amount he has in his other bank (Sterling) as well.
I advised him to rush to the bank immediately to lodge his complaint. When he got to the Bank, the customer told him that the call he received wasn't from them. My friend told them to froze the account and requested for the new ATM Card immediately.
On Friday, he went back to the Bank to unfroze the account so as to be able to perform a transaction. The account was unfrozen. On getting to POS stand, he wanted to withdraw Eighty thousand naira but to his surprised, he was told insufficient balance. He felt like urinating on that spot. The funniest part of it is that when he checked his account balance through First Bank Mobile Application, the Money was there.
He rushed to the Bank again and told them what he experienced at the POS stand. When the customer care run a check on his account, he discovered that his money has been used to play Sportybet and they couldn't trace it because it was an online transaction.
This my friend hate anything like gambling. How is it possible to hack someone's account without giving them your details? What can he do to retrieve back his money?
His bank need to be hold responsible for such, because the man has taking the necessary step by rushing to bank to lodge his complain, the bank need to explain, he can also report to the Central Bank
Firstl,go through your account activity to confirm any fraudulent charges ,sime legitimate transaction may seem fraudulent if the company does business under a different name call your bank.once you have been hacked ,call your bank to report the fraud
I think someone close to him, snapped his ATM card and sent it to hackers to remove the money from his account, he should try as much as possible to remember those who knows his ATM pin and had access to his card, the money was removed before he went to lay the complaint at the Bank
Bank fraud is becoming alarming these days.. the bank should be held responsible, on the other hand, the person should get his statement of account vividly well to be sure of debit alerts
It's the fault of the bank in some cases and in most cases it's usually the customers fault, where by someone will just call you that he is speaking from your bank and start asking you some questions that you not supposed to answer and you will start giving him all those info without confirming if it's really the bank or not
Bankers are fond of frauding people these days in such a way that they might even deduct some amount of money from your account without doing any transaction for that day. I suggest the person meets the bank manager and supply him with his account details for properly verification.
Your friend can get his money back but he should write to CBN.There is a unit in CBN in charge of such fraudulent transactions.
It seems some bank staff work with these fraudster cos how do they get your bank details?CBN will investigate and get to the root as they have helped a lot of people in this regard.You just have to be very patient cos it will take awhile.
I think it all started after the call your friend received from the fake customer Care maybe he gave some vital information about his account. I will advise you open another account in order to avoid re occurrence since the cannot trace the fault.
The bank should be in great assistance to verify the fraudster, the bank should use all major to track the fraudster in other to retain there customers, people should be mindful of giving information of your bank details on phone.
Our bank get to be hold responsible for any such, because the man has talking the important way by immediately to bank to lay his/her complain, the bank need to explain, he can report to world Bank or Central bank
This sporty bet app needs to be scrutinized and scrapped, so many are getting thier account wiped by some fraudulent youths who makes use of this sportybet app, the major thing is always keep your bank details, ATM card discrete
The issue of this yahoo guys have become very rampant. They can hack any account without a trace. It is so unfortunate for your friend. I would advise him next time to not respond to such calls. He must have given them a link or something
I heard of an issue like this recently and when research was done, it was discovered that his information which he used in opening an account with other banks was used to retrieve his card details.
In this kind of bank fraud, it has been observed that the fraudster must have an insider who is a banker that work with the fraudster.
I had a different experience with fraudsters years back where they ate my twenty thousand naira. The guy mate me and told me he wants to transfer money to my account so that I can help him withdraw it. I agreed and gave him my account number to transfer the money. After everything I got the Alert and helped him withdraw the money and gave it to him and he appreciated with two hundred naira. I never knew that the Alert I got earlier was a fake credit Alert. It was about 1hour or so...that I received another Alert, this time a debit alert that my money has been withdrawn from my account. I wanted to faint.
I pray i won't fall victim again because it seems some of them uses charm or something.
Sorry bro..these guys are becoming smarter day by day probably someone found your information and used it....i advice we all be very careful and cautious with any of our credentials.
Professional hackers don't need your account details to hack your bank account, they can hack anything. The bank should be held responsible for not having the appropriate tools to trace the transaction because it could have been traced. Nigerian banks really needs to improve on their security.
Someone very close to him must has have an access to his account by knowing his ATM pin and some secret information about his bank details, my advice for him is to change all his secret information about his bank account.
This is sad cause he can absolutely do nothing to get back the money. His details in one way may have disclosed. Banks should upgrade there system so as secure people's money very well. This fraud issue in Nigeria is in God's hands.
I'm still wondering how this fraudsters are doing this things this same incident happened to my friend last year and he wasn't able to get his money back but what I know is that someone close to him might be a catalyst for this theft
There is no doubt about this that the bankers have to be questioned. Since it was discovered that it was used to play sportybet,those who knows about the account did that. Bankers these days are scamming people,using money for business and sometimes might not be able to pay back. Pls hold your bankers responsible for this action.
As sad as it may be there’s nothing he can do to retrieve his money back. Whoever used his account to place that bet probably had the details of him ATM card, that’s how these things happen. We should try to be more careful with our personal properties, trust no one with your bank details, not even your friends. Because you don’t know who is who.
Someone very close to him must have gotten his account details and used it against him. I have been in a situation like this where a strange number called me and I stupidly gave him my account and atm card details. Lucky enough I found out quickly and call my bank to block the atm and my account. Maybe in his case, his bank wasn't fast enough. And for the money, there's nothing he can do about it now
This is one of the advancement that has come to this online fraudsters as they can use any possible tactics to scams anyone. Its now known to all the white lands that Nigerian citizens is a no go zone so what's lefts now is duping we Nigerians. With this everyone should just be careful & any complaint or services introduced to you on calls should be verified at any branch office & corrected there not on phone...